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    Kristina Kicks and Ed Boyle of Interpath Advisory were appointed the Joint Special Administrators ("JSAs") of Fido Finance Limited - In Special Administration (the "Company" or "Fido") on 2 June 2023.

    Only limited information is available at this early stage of the Special Administration. Our initial actions will be to secure the assets of the Company, including securing all customer safeguarded funds.

    Whilst every effort will be made to return funds to customers as soon as possible, it will firstly be necessary for the Joint Special Administrators to secure control of all relevant information, reconcile balances and ensure that the necessary due diligence and know your customer information is present, current and correct. A formal claims process will be put in place in due course; however our current priority is to complete a funds reconciliation. Unfortunately, customers will not have access to their funds while these works are undertaken.

    Frequently Asked Questions ("FAQs") are available for viewing and downloading at the website
    https://www.ia-insolv.com/case+INTERPATH+FN523E5150.html. For any updates on progress and should you have any queries please consult this website in the first instance.

    The Joint Special Administrators’ team can be contacted by emailing fmoney@interpathadvisory.com or by calling +44 203 989 2718. The helpline is open between 9am and 5pm Monday – Friday (excluding UK bank holidays). If you call out of hours you can leave a voicemail and one of our team will get back to you.

    Being Alert to Scams

    All customers should remain alert to the possibility of fraud. If you are cold called by someone claiming to be from Fido Finance, Advisory or the FCA, please end the call and call them back using the number above.

    More information about this can be found on the FCA website at https://www.fca.org.uk/consumers/protect-yourself-scams.